We're Purpose-Built for Recruitment

Current Job Openings

Collections Specialist - TalentZok

Apply Now Back to Search Results
Collections Specialist- TalentZok 
OVERVIEW  
  
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.  
  
Immediate opening for a Collections Specialist in Anaheim, CA who possesses:  
  • 3-5 years of experience in B2B collections or customer support  
  • Comfortable with high volume inbound and outbound calls
  • Ability to be resilient and persistent
 
 
Email resumes to trent@talentzok.com or call 858.376.5078.   
  
FULL DESCRIPTION:  
 
The selected candidate will be responsible for: 
  • Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older
  • Respond to client questions, complains and concerns
  • Reconcile credit memos and pre-payments against open invoices
  • Collaborate with team members and management to maintain collection numbers and client satisfaction
  • Maintain accurate customer records in ERP system
  • Accountable for achieving monthly retention/collection goals
  • Send account statement and dunning letters as required
  • Respond promptly to achieve client satisfaction and maintain relationships
  • Perform additional assignments as directed by the Accounting Manager
 
 
The selected candidate will also possess: 
  • 3- 5 years of customer service/collections experience
  • Must be highly organized and detail oriented
  • Strong problem solving and follow-up skills
  • Proficient with 10-key and must be able to type minimum 40 WPM
  • Excellent written and verbal communication and the ability to actively listen to clients
  • Ability to work independently and be part of a team
  • Ability to be empathetic and understand emotions and situations
  • Ability to be resilient and persistent
  • Ability to build relationships
  • Ability to think analytically and critically
  • Must be naturally competitive
  • Must have a continuous learning mindset
 
 
 
Salary Range: $23-$25/hr
For immediate and confidential consideration, please email your resume to trent@talentzok.com or call 858.376.5078. More information can be found at www.talentzok.com     
 
Apply Now Back to Search Results