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Account Specialist - TalentZok

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Account Specialist- TalentZok 
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.  
Immediate opening for an Account Specialist in Houston, TX who possesses:  
  • 3+ Years experience in Wholesale Account Management (Nutraceutical/Supplement experience is a plus)
  • Experience with Quickbooks and Excel
  • Experience with Shopify is a plus!
  • Prior experience in Collections is a plus! 
Email resumes to brooks@talentzok.com or call 858.376.5078 
FULL DESCRIPTION: The Wholesale Account Specialist will be responsible for providing exceptional service to customers, including onboarding new accounts, managing customer information, converting Purchase Orders to Invoices, coordinating with the GH Fulfillment team regarding shipping details, assuring that customer contract details are adhered to, and any other aspects of the relationship.  The Wholesale Account Specialist will be encouraged to reach out independently to customers to assure they are happy with the company as a vendor and offer assistance where needed.
The selected candidate will be responsible for: 
  • Using Zendesk to manage incoming customer calls and inquiries
  • Placing wholesale orders and creating invoices 
  • Introducing new products to wholesale accounts 
  • Providing necessary information for shipment/fulfillment 
  • Upselling, cross-selling, offering samples 
  • Performing data entry and data management via Zendesk, QuickBooks and Zoey to track relationship history and provide context for others on the Wholesale team
  •  Attending regularly scheduled team meetings
  • Participating in marketing events such as conferences, sometimes on weekends 
  • Going the extra mile to engage and satisfy customers; 
  • Coordinates with fulfillment and Quality Control Department to facilitate Domestic and International orders 
The selected candidate will also possess: 
  • Previous customer service or inside/outside sales experience or experience as an account representative, manufacturers representative, or wholesale representative.
  • Ability to effectively communicate in writing, by phone, and in person 
  • Willingness to learn 
  • Customer oriented with the ability to adapt/respond to different types of customers 
  • Knowledge of natural health industry 
  • Actively embraces healthy living; 
  • Employees in this position should possess the following qualities; accuracy, attention to detail, creativity, dependability, excited attitude, great phone customer service skills, organization, responsiveness, sales skills, ability to work well alone and with others
Salary Range: $60k-$65k/yr
 For immediate and confidential consideration, please email your resume to brooks@talentzok.com or call 858.376.5078. More information can be found at www.talentzok.com